Alerts & announcements

AMERICAN QUEEN VOYAGES™ LAUNCHES NEW WEBSITE AND FLEXIBLE BOOKING PROGRAM FOR 2022 SAILINGS

FORT LAUDERDALE, FL – June 6, 2022 American Queen Voyages, part of the Hornblower® Group, has unveiled a new website www.aqvoyages.com for consumers and travel advisors to create, plan and book an extraordinary experience exploring North America.  Bringing together the cruise line’s Rivers, Lakes & Oceans and Expedition products under one digital umbrella for the first time, the new American Queen Voyages website design delivers an inspiring and functional experience across all platforms. The compelling layout embraces the tagline “Discovery Runs Deep,” and emphasizes the beauty of comprehensively exploring North America.

 

On the new website, travelers can filter their searches to hone in on desired dates, ships, types and destinations under the Voyage feature. Now, the site incorporates the ability to buy a voyage online, another first in the company’s history. Guests are able to secure their cruise directly in the booking engine, including the specific stateroom through an interactive deck plan, which allows passengers to explore what the vessel offers on each deck and in each cabin.

 

“American Queen Voyages has transformed from the great American rivers to include lakes, oceans and expedition experiences over the last 10 years, and the reimagined website is a critical tool to tell the next chapter in our story,” shares Isis Ruiz, chief commercial officer, American Queen Voyages. “Evolving the way we present the brand digitally is a key pillar of our go-to-market strategy.  The new American Queen Voyages website design now delivers an inspiring and functional experience across all platforms that focuses on meeting our customers where they are, leaning into our brand positioning and enhancing our guest experience to reach and surpass expectations.”

 

For those new to the vast North American experiences available from the cruise line, detailed descriptions of regions, iconic cities and quaint ports, are featured in a comprehensive cruise calendar complemented by stunning photography. Additional sections including the new loyalty program, American Queen Voyages blog and more will grow with content in the coming weeks. There is also the ability to select a pre-or post-cruise City Stay Package such as a tour of Montana’s Glacier National Park from the American Empress or the Ultimate New Orleans Experience before embarking on the American Queen, American Duchess or American Countess.

 

American Queen Voyages collaborated with MRM/McCann on the overarching brand creation and the internal marketing team supported by Hornblower Group developed a digital guest experience that captures the onboard guest experience.

 

New Flexibility on 2022 sailings

In addition to unveiling the new www.aqvoyages.com,  American Queen Voyages is offering a new Risk-Free Booking program to give guests added flexibility for 2022 bookings made by June 30, 2022. Guests booking a sailing departing by December 31, 2022, have the flexibility to move to another 2023 voyage penalty free up to 14 days prior to departure.

 

For more information on American Queen Voyages’ 10th anniversary season, sailing dates, and to book a reservation or order a brochure, contact your travel professional, call 833-598-0119 or visit www.AQVoyages.com.

 

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About American Queen Voyages

American Queen Voyages™, a leader in encounter travel, offers the most varied and comprehensive portfolio of North American itineraries and experiences, comprised of American Queen Voyages River, American Queen Voyages Lakes & Ocean and American Queen Voyages Expedition, which includes new Alaska and Central America expedition experiences beginning 2022. To book or for more information on American Queen Voyages, contact your travel professional or call 833-598-0119 or visit www.AQVoyages.com.

 

About Hornblower Group

Hornblower Group is a global leader in world-class experiences.  The corporate entity of Hornblower Group is comprised of American Queen Voyages® and City Experiences.  Seaward Services, Inc., a marine services company specializing in the operation, maintenance and repair of government and privately owned vessels, is also a subsidiary of Hornblower Group, operating and maintaining U.S. Navy Ranges and port facilities, including local oil spill response.  Today, Hornblower’s footprint spans 111 countries and territories, and 125 U.S. cities, with offerings including water-based experiences, land-based experiences, overnight cruise experiences, ferry and transportation services and full-service support via Hornblower Shipyard at Bridgeport Boatworks in Connecticut.   Hornblower Group is headquartered in San Francisco, California, with additional corporate offices in Boston, Massachusetts; Chicago, Illinois; Fort Lauderdale, Florida; London, United Kingdom; New Albany, Indiana; New York, New York; and across Ontario, Canada.  For more information visit hornblowercorp.com.

 

Media Contact: 

MMGY NJF

Lea Komitzky

[email protected]

AMERICAN QUEEN VOYAGES™ OCEAN NAVIGATOR™ WELCOMED TO NAVY PIER, CHICAGO’S WATERFRONT DESTINATION

Ocean Navigator is the Only Overnight Cruise Ship to Dock in Downtown Chicago

 

Chicago – May 18, 2022 American Queen Voyages, part of the Hornblower® Group, celebrated the maiden arrival of Ocean Navigator, with her first guests arriving at Chicago’s Navy Pier. Through an exclusive partnership with sister company City Experiences,  American Queen Voyages is the only overnight cruise line to dock at the downtown Chicago destination. Sister ship Ocean Voyager, will  also call on Chicago’s Navy Pier for the first time on June 8, as the two boutique coastal ships offer unique Lakes & Oceans experiences designed to navigate the locks of the St. Lawrence Seaway and all five Great Lakes. City and state leaders including Choose Chicago CEO Lynn Osmond, Navy Pier President & CEO Marilynn Gardner, and Magnificent Mile Association President & CEO Kimberly Bares welcomed American Queen Voyages executives and Captain Gary Kerr to Chicago.  

 

“Today, we celebrate the arrival of American Queen Voyages’ Ocean Navigator and Chicago as a cruise destination,” said Lynn Osmond, chief executive officer, Choose Chicago. “Chicago’s tourism industry plays a large role contributing to the vibrancy of the city, and we are thrilled to have partners like American Queen Voyages who offer extraordinary experiences for our locals and tourists alike.” 

 

Ocean Navigator holds only 202 guests, delivering immersive Lakes & Oceans experiences in North America sailing the Great Lakes, Canada, New England, Southeast U.S.A., Yucatan & Mexico. The arriving sailing originated in Toronto while the embarking voyage of Ocean Navigator will be a 11-day itinerary touching all five Great Lakes and calling on ports including Mackinac Island, Soo Locks, Sault Ste Marie, Little Current, Detroit, Cleveland, Port Colborne (Niagara Falls) and disembarking in Toronto. 

 

“Travelers are ready to make up for lost time and are eager to deeply discover North America now and Chicago is a stunning backdrop to embark on that journey,” shared Isis Ruiz, chief commercial officer, American Queen Voyages. “Ocean Navigator’s arrival at Navy Pier is a fitting way to celebrate tourism in Chicago, exploring the city’s bounty of culture and history. We look forward to an exciting season showcasing the many treasures across the Great Lakes.” 

 

American Queen Voyages Great Lakes voyages of 11 to 16-days call on North America’s historic five Great Lakes and the storied St. Lawrence River. Port highlights include exploring the Victorian-era charm of Mackinac Island, historic Soo Locks, breathtaking Manitoulin Island, the largest freshwater island in the world, the world-famous Horseshoe Falls of Niagara Falls, the Henry Ford Museum in Detroit and the Rock and Roll Hall of Fame in Cleveland. All cruises include a pre-cruise hotel night and in Chicago offer an optional of the iconic  architecture tour from the water.  In addition, guests sailing on the fall Great Lakes itineraries will enjoy overnight excursions in several city ports for the first time including Toronto and Mackinac Island on American Queen Voyages.

 

American Queen Voyages is celebrating its 10th anniversary in 2022 as the leader in encounter travel, offering a comprehensive portfolio of North American itineraries comprised of Rivers, Lakes & Oceans and Expedition experiences.

 

For more information on American Queen Voyages’ 10th anniversary season, sailing dates, and to book a reservation or order a brochure, contact your travel professional, call 833-598-0119 or visit www.AQVoyages.com

 

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About American Queen Voyages

American Queen Voyages, a leader in encounter travel, offers the most varied and comprehensive portfolio of North American itineraries and experiences, comprised of American Queen Voyages River, American Queen Voyages Lakes & Ocean and American Queen Voyages Expedition, which includes new Alaska and Central America expedition experiences beginning 2022. To book or for more information on American Queen Voyages, contact your travel professional or call 833-598-0119 or visit www.AQVoyages.com

 

About Hornblower Group

Hornblower Group is a global leader in experiences and transportation. Hornblower Group’s corporate entity is comprised of three premier experience divisions: American Queen Voyages®, its overnight cruising division; City Experiences, its land and water-based experiences as well as ferry and transportation services and Journey Beyond, Australia’s leading experiential travel group. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water-based experiences (dining and sightseeing cruises), land-based experiences (walking tours, food tours and excursions), overnight experiences (cruises and railways) and ferry and transportation services, including full-service vessel support via Hornblower Shipyard. Today, Hornblower Group’s global portfolio covers 112 countries and territories, 125 U.S. cities and serves more than 22 million guests annually. Headquartered in San Francisco, California, Hornblower Group’s additional corporate offices reside in Adelaide, Australia; Boston, Massachusetts; Chicago, Illinois; Fort Lauderdale, Florida; London, United Kingdom; New Albany, Indiana; New York, New York; Dublin, Ireland; and across Ontario, Canada.  For more information visit hornblowercorp.com.

AMERICAN QUEEN VOYAGES™ CELEBRATES INAUGURAL EXPEDITION SEASON WITH OCEAN VICTORY™

VANCOUVER, B.C., May 9, 2022 American Queen Voyages, part of the Hornblower® Group, is debuting the cruise line’s first-ever Expedition experience with the inaugural sailing of Ocean Victory, which departed Vancouver, B.C. May, 7, 2022. Ocean Victory marks the arrival of the seventh vessel to the American Queen Voyages fleet, which also includes Rivers, Lakes & Oceans experiences. The new 186-guest vessel, created for intimate access with an innovative X-Bow design, will sail between Vancouver, B.C., and Sitka, Alaska, on 12- and 13-day cruises May through September. Guests can expect up-close encounter travel experiences in The Last Frontier, working closely with the seasoned expedition and award-winning American Queen Voyages shore excursions teams, in addition to naturalists guiding hands-on learning opportunities, and more. 

 

“Alaska is a unique destination that to even begin to understand its vastness demands immersion with an expedition experience,” said Shawn Bierdz, chief operating officer, American Queen Voyages. “Ocean Victory will deliver guests an intimate sailing experience that really allows them to become captivated by the destination’s many natural wonders. We’re thrilled to have welcomed our first guests onboard as we embark on our journey to Alaska’s Inside Passage.”

 

Created for intimate access with an innovative X-Bow design, the vessel sails the less-traveled regions of Alaska’s Inside Passage where like-minded explorers will deploy kayaks and Zodiacs with expedition leaders, view wildlife from sliding observation platforms, witness marine research by California Polytechnic State University students in real-time and have engaging discussions with native Alaska leaders. 

 

“As we celebrate the debut of Ocean Victory, I am inspired by our growth from a one paddlewheel cruise line, the American Queen, to a fleet of vessels this very day sailing Mississippi, Kentucky, Washington, Prince Edward Island and Quebec,” shared John Waggoner, founder and chairman of American Queen Voyages. “Today we call on over 125 ports with seven vessels, employing over 670 teammates – far exceeding even the dreams of this boy of just one boat.”

 

As part of the American Queen Voyages expedition experience, the line has partnered with Dr. Michelle Fournet, director of the Sound Science Research Collective, for the inaugural Alaska expedition season of Ocean Victory.  The acclaimed acoustic ecologist is a leading expert in the communication of North Pacific humpback whales, and was profiled along with her Sound Science Research Collective team in the acclaimed documentary “Fathom.”

 

Fournet and the Sound Science Research Collective will collaborate with the American Queen Voyages expedition team as the ship becomes an extension of their research lab. Hydrophones will be used onboard Zodiacs to listen to the voices of Alaska’s whales in real-time. Guests will also learn about and participate in whale tracking through fluke identification by uploading their own photos from the vessel to a scientific database following their seasonal movements.

 

In port, inclusive shore excursions with knowledgeable experts and expedition guides provide meaningful opportunities to uncover the rich history, unique wildlife and fascinating cultures of each destination. Equipped with a fleet of Zodiacs and  kayaks, the itineraries will provide guests with in-depth explorations of Alaska’s natural, historic and cultural treasures.

 

The Ocean Victory inaugural Alaska season program highlights include: 

 

Anan Creek Bear and Wildlife Observatory: Guests venture into the Alaskan wilderness for a once-in-a-lifetime look at the forest’s wildlife in their natural habitat. They will travel by jet boat from Wrangell through the Eastern Passage to the Anan trailhead. Here, Anan Creek provides the perfect landscape for an observatory, as it is one of the largest salmon runs in Southeast Alaska. This makes it a prime location for the local bear population to feed, as well as bald eagles and harbor seals. At the Anan Bear and Wildlife Observatory, guests will experience up-close views of these majestic creatures.

 

Five Finger Lighthouse: The historic Five Finger Lighthouse is located at the confluence of Stephen’s Passage and Frederick Sound in Southeast Alaska. The island on which it sits and the surrounding waters are a home to nesting seabirds, foraging songbirds, bald eagles, Steller sea lions, harbor seals, sea otters, harbor porpoise, transient killer whales and large numbers of humpback whales.

 

Kake Tlingit Village: Experiencing the traditional culture of Kake, guests will be warmly welcomed by the Tlingit residents and encouraged to participate in their long-standing traditions. Just a short walk from the dock is the community hall, where a carving or weaving demonstration will take place. Then, guests can step onto the dancefloor where locals will perform traditional songs and dances. Finally they will see the world’s largest one-tree totem pole. 

 

Petersburg: In Petersburg, the Ocean Victory docks right beside Alaska’s largest home-based halibut fleet, which call this shallow, protected harbor home. These abundant waters, and an endless supply of ice from nearby LeConte Glacier, led Norwegian fisherman Peter Buschmann to build the region’s first cannery and invite his fishing countrymen to join him –  hence the town’s name and its strong Norwegian culture. Large cruise ships cannot come into Petersburg, so guests will be among a privileged few to dock in this charming, authentic Alaskan village.

 

Waterfall Coast: Guests will challenge themselves to keep track of the number of waterfalls encountered along Baranof Island’s beautiful eastern coast, the little known “waterfall coast.” Some can be seen from any of Ocean Victory’s observation perspectives, or right at water level by kayak or Zodiac. This almost hidden shoreline is perfect for discovery with seals, deer, and tidepools ready to reveal secret treasures.

 

The brand new expedition ship Ocean Victory will sail between Vancouver, B.C. and Sitka, Alaska on 12- and 13-day journeys including a pre-cruise hotel stay in Vancouver, B.C. or Sitka, and calling on: Canadian Inside Passage; Fiordland (Kynoch Inlet); Ketchikan; Misty Fjords National Monument; Wrangell/Stikine River Wilderness; Waterfall Coast/Baranof Wilderness; Petersburg/Le Conte Glacier; Tracy Arm/Endicott Glacier; Kake/Frederick Sound/Five Finger; and Sitka, Alaska. Sailings are available May through September 2022.

For more information on American Queen Voyages’ 10th anniversary season, sailing dates, and to book a reservation or order a brochure, contact your travel professional, call 833-598-0119 or visit www.AQVoyages.com

 

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About American Queen Voyages

American Queen Voyages, a leader in encounter travel, offers the most varied and comprehensive portfolio of North American itineraries and experiences, comprised of American Queen Voyages River, American Queen Voyages Lakes & Ocean and American Queen Voyages Expedition, which includes new Alaska and Central America expedition experiences beginning 2022. To book or for more information on American Queen Voyages, contact your travel professional or call 833-598-0119 or visit www.AQVoyages.com

 

About Hornblower Group

Hornblower Group is a global leader in world-class experiences.  The corporate entity of Hornblower Group is comprised of American Queen Voyages® and City Experiences.  Seaward Services, Inc., a marine services company specializing in the operation, maintenance and repair of government and privately owned vessels, is also a subsidiary of Hornblower Group, operating and maintaining U.S. Navy Ranges and port facilities, including local oil spill response.  Today, Hornblower’s footprint spans 111 countries and territories, and 125 U.S. cities, with offerings including water-based experiences, land-based experiences, overnight cruise experiences, ferry and transportation services and full-service support via Hornblower Shipyard at Bridgeport Boatworks in Connecticut.   Hornblower Group is headquartered in San Francisco, California, with additional corporate offices in Boston, Massachusetts; Chicago, Illinois; Fort Lauderdale, Florida; London, United Kingdom; New Albany, Indiana; New York, New York; and across Ontario, Canada.  For more information visit hornblowercorp.com.